Privacy policy

This Privacy policy provides you with an overview concerning our collection and processing of your personal data as well as your rights under the privacy law.  

Name and contact information for the data controller

The data controller is:

Messe Frankfurt France S.A.S
1 Avenue de Flandres
75019 Paris
Téléphone : +33 1 55 26 89 89
Email :

You can reach our data protection officer at:

Messe Frankfurt France S.A.S
Délégué à la protection des données
1 Avenue de Flandres
75019 Paris
Téléphone : +33 1 55 26 89 89
Email :

Messe Frankfurt France S.A.S. may, within this Privacy Policy, be referred to by its name "Messe Frankfurt" or by the pronoun "we".

I Purposes of the processing of personal data

Your personal data may be processed by Messe Frankfurt's authorised staff for the following purposes:

- accounting management;

- recruitment, if you send us an application for a position;

- staff management;

- video surveillance;

- commercial prospecting;

- customer relationship management and in particular the processing of your online orders;

- the organisation of trade fairs and exhibitions;

- supplier management.

II Legal basis for the processing operations carried out by Messe Frankfurt

Processing necessary for the performance of a contract to which you are a party, or for the performance of pre-contractual measures taken at your request

Your data may be collected in order to take pre-contractual and contractual measures. This will be the case if you are an employee of Messe Frankfurt, a customer, a supplier or a candidate for a position.

Please refer to the documents of the relevant contract for the subject matter to be covered and the data then required.

Collection of consent

If you give us your consent (in the event that you are a consumer), we may use your data to inform you about our events and services. To this end, we will also relay your data to the companies of the Messe Frankfurt group and, if necessary, to its representative in your country. You have the right to revoke your consent at any time with immediate effect.

Meet the requirements of the legislation and/or regulations in force

Messe Frankfurt must comply with the laws and regulations in force, particularly commercial and tax legislation.

In this context, Messe Frankfurt may, for example, retain certain personal data in order to enable it to defend itself and/or exercise its rights in court.

The legitimate interest of Messe Frankfurt

Beyond the fulfilment of our contractual, regulatory or legal obligations, we may process your personal data in order to protect the legitimate interests of Messe Frankfurt or third parties.

III Data recipients

Only authorised third parties, as well as persons whose functions require the processing of your personal data, will have access to such data.

This may include:

- The subsidiaries of the Messe Frankfurt Group;

- The sales representative of your country;

- Subcontractors processing data on behalf of Messe Frankfurt, for example regarding the hosting of personal data (to date: NOVATIM, our accounting firm ARICE, ARCHIVECO, our recruitment firm, our remote maintenance service provider, the phoning company we use, LENI);

- Managers of business partners and service providers;

- Associations in the trade fair and exhibition sector;

- The persons responsible for processing order data;

- The exhibitors;

- Public bodies, for example, in the event of a legal obligation.

In addition, we may transfer your data to additional recipients. We undertake to inform you on a case-by-case basis, if necessary.

IV Transmissions to third countries

With your consent or to meet contractual, legal or regulatory obligations, we transmit data to our group companies and sales representatives in third countries. Insofar as these entities sign the Commission's standard contractual clauses, they are obliged to comply with the European level of data protection. You can have an overview of all companies and sales representatives on our Global Network page.

V Retention period

Your data will be stored, if necessary, until the contractual obligations have been met. In order for us to be able to offer you offers regarding our events and services, your data relating to these subjects will be kept for a maximum of 3 years following the last contact from you. The data will be deleted earlier if your knowledge is no longer necessary or if the purposes disappear.

In addition, a minimum retention period, from legislative or regulatory sources, exists for certain data. In case of relevance and in accordance with commercial and tax law, a maximum retention period of 10 years from the end of the fiscal year could, for example, be decided in respect of data processed for accounting management purposes.

In the event of an application for a position, we may retain your personal data for 2 years from the date on which we decide on your application.

Video surveillance images are kept for 1 month from their recording or, where applicable, for the duration of the procedure.

Data relating to our customers are kept for 3 years from the end of the commercial relationship.

Data relating to our suppliers are kept for 10 years when they are processed for the purposes of order management, delivery and invoicing, starting from the end of the financial year. Data relating to contracts concluded between traders are kept for 5 years.

VI Your rights

You have a right of access, rectification, opposition, deletion, as well as a right to limitation and portability. You also have the right to define guidelines as to the fate of your data after your death and, if necessary, the right to revoke your consent.

To exercise these rights, we invite you to contact us at the following address:

You also have the right to file a complaint with the competent control (CNIL).

VII Indirect collections

We may collect your personal data indirectly, through our partners LENI and KOMPASS, our recruitment agencies, as well as through the Linkedin website (which is a publicly accessible source).

We may also collect your personal data indirectly through Messe Frankfurt GmbH, Messe Frankfurt Exhibition GmbH, Messe Frankfurt Venue GmbH, Messe Frankfurt Medien und Service GmbH and Accente Gastronomie Service GmbH, when you request a service offered by Messe Frankfurt France S.A.S. using your Messe-Login account.

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